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Visitor & Parcel

A parent at the gate.A parcel at the desk.

Connect visitor invitations, arrival approval and parcel handover with the resident and the security team responsible for the record.

A personalised 30-minute campus walkthrough.

A connected campus workflow

  1. 01

    Before arrival

    A student creates a visitor invitation.

  2. 02

    At the gate

    Security verifies the visit or follows the walk-in approval route.

  3. 03

    At handover

    Keep visit departure and parcel collection linked to their records.

Your university defines the rules and responsibilities.

Connected roles
  • Students & hosts
  • Security teams
  • Wardens
  • Front-desk teams

What this connects

The work. The people. The complete picture.

01

Invited & walk-in visitors

Give security a clear route for a planned visit and for someone arriving without an invitation.

02

The host stays informed

Connect visitor arrival and approval with the student or host being visited.

03

Parcel ownership

Follow a parcel from receipt at the desk to resident notification and collection.

Explore the workflow · Interactive examples with sample data
How Visitors Enter

Two routes. One visit record.

Whether a visitor was pre-invited or walks in unannounced, both paths end at the same verified, logged visit record. Step through the route to see the record update.

Both routes arrive here
One active visit record — entry time, visitor, host, purpose
Active visit record
Visit #V-1193
Awaiting host approval
Awaiting host approval
Walk-in visitor at gate. Host has been notified and must approve before entry.
Visitor
Ramesh Kumar
Host
Arjun Mehta · Block B Rm 214
Entry time
Pending entry
Purpose
Personal visit
Status
Awaiting host approval
Illustrative workflow · sample data
Parcel Handover Chain

From "At the desk" to "Collected"

Responsibility is clear at every handover. No lost parcels, no "I never received it" disputes.

Parcel Received at Gate
Guard logs parcel — courier name, description, photo. Parcel status: "At the desk."
Security Guard
Student Notified Instantly
"A parcel has arrived for you at Gate 1. Courier: Amazon. Collect at your convenience."
System → Student
Collection Confirmed
Student collects parcel. Digital signature recorded. Status: "Collected." Record closed.
Student
Parcel Received at Gate
Guard logs parcel — courier name, description, photo. Parcel status: "At the desk."

Configured for your campus

Start with your university’s rules.

Agree the scope with the people who own the work. Fretbox supports configuration, role-specific training and adoption.

See implementation & support

Bring these to the discussion

  • Visitor eligibility, hours and approval requirements
  • Host notifications and security responsibilities
  • Parcel receipt, storage and collection procedures
Does a visitor invitation automatically grant entry?

The invitation gives security context. Entry remains subject to your university’s verification and approval rules; the workflow can distinguish invited visitors from walk-ins.

From an example to your campus

Let’s walk through your visitor & parcel.

Bring the workflow, the teams involved and your existing systems.

Book a campus demo Share the university brief