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FretBox for Dean of Student Welfare
A student asks for help.Your campus knows what to do.
Connect student concerns, emergency assistance and everyday support with the people responsible—so care has a clear route through the university.
A personalised 30-minute walkthrough
01An accessible route to support
02Connected response teams
03Visible follow-through
Built around your responsibility
Student welfare lives between departments.
The student sees one university. Behind their experience are wardens, security, health support, maintenance and administration. FretBox connects these teams around the request, so responsibility does not get lost between them.
01Complaints & grievances
Show students that raising a concern leads somewhere.
Students can raise complaints and submit grievances through FretBox. A connected process gives the responsible teams the request and keeps progress visible to the student.
A clearer route from concern to action and update.
Explore student complaints
02Emergency assistance
The team gets an alert. A designated phone rings.
When a student raises an emergency, the response team receives the alert. One fixed designated emergency contact also receives an automated call, bringing the request directly to that person’s attention.
A defined alert-and-call route to the campus response team.
Explore student support in the app
03Everyday wellbeing
Make campus services easier to reach.
Students can book doctor appointments, gym subscriptions and campus amenities through FretBox. Alongside notices and approval updates, everyday support becomes part of the campus living experience.
A familiar place for students to reach the services your campus offers.
See the student experienceCare that can be followed through
Bring the human response and the operational record together.
Technology supports the people who care for students. Requests, responsibilities and updates give your welfare team context for coordination and institutional review.
- Students have a route to raise concerns
- Teams share the context for a response
- Follow-up stays connected to the original request
The people around your role
Your work connects
with theirs.
Dean of Student Welfare · Student affairs · Welfare teams
- Students & parents
- Wardens & Chief Warden
- Health & emergency teams
- Security
- Administration & campus services
From the story to your campus
Build around your university’s approach to student care.
Bring your welfare, grievance and emergency response process. We’ll show where FretBox connects the people involved.