We come to you.
Your team goes live together.
On-site setup, role-by-role training and university-defined workflows—so your teams can confidently run hostel operations together.
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People trained at KIIT alone
~0 days
Standard rollout after data preparation
0%
On-site, not remote
On-site implementation
On-site at your campus
Campus Group
WhatsApp · 6 members
+ 3 more members
Already deployed across
16states/UTsPreparation makes the visit count.
A short preparation checklist ensures the on-site team can focus entirely on setup and training — not on waiting for data.
Scope & university rules
Roles to be trained, modules to activate, and workflows to configure are agreed before the team arrives.
Your institutionDefine scope, rules and approval roles.
FretBoxMap the agreed workflows and training plan.
Approved campus data
Student records, room inventory, fee structure, and block/floor hierarchy prepared by the institution.
Your institutionPrepare and approve records and room inventory.
FretBoxProvide templates and prepare the upload.
People & visit logistics
The university arranges accommodation and meals for the FretBox on-site team for the duration of the visit.
Your institutionCoordinate staff, accommodation and meals.
FretBoxPlan the on-site visit with your campus contact.
Every role trained. Your rules put into practice.
The FretBox team works through the institution systematically — from system setup to the last training session. The visit duration scales with the size and complexity of the institution.
- User accounts and permissions for the agreed campus role groups
- Student records, hostel blocks, and room categories uploaded
- Workflows configured to match the institution's existing SOPs
- SOP documentation prepared and handed over to the institution
Click items to mark as reviewed
- Separate training for wardens, caretakers, administration, security, finance, IT, mess, cafeteria and maintenance teams
- Student-facing app walkthrough for resident onboarding
- Hands-on practice on live configuration, not a demo environment
- Q&A and edge-case handling specific to the institution's operations
Click items to mark as reviewed
Visit duration scales with your institution
Larger universities have bigger teams across more hostels. The on-site visit is sized to cover every role group — not cut short. KIIT, for example, had over 600 people to train across departments.
Visit duration adjusts accordingly
Integrations are scoped on-site. Implemented at the right pace.
The on-site visit is the right moment to understand integration requirements in detail. Each integration has its own readiness timeline — and FretBox works around yours.
Biometric & Access Control
Hardware compatibility and integration scope is assessed during the visit. Smaller setups may be completed during the same visit; larger or multi-gate deployments are scheduled as a follow-on phase.
May complete during visit
Payment Gateway
Most institutions do not have separate payment gateway credentials for hostel and mess at the time of go-live. Payment integration is scoped during the visit and implemented once the institution is ready.
After institution is ready
ERP Integration
ERP integration (SAP, PeopleSoft, Oracle, or custom systems) is scoped during the visit. Implementation typically takes 4–8 weeks depending on the complexity of the integration and availability of both teams.
4–8 weeks typical
Suggestions and integrations are an ongoing process — there is no hard cutoff after go-live.
A clear path to core go-live.
Basic activation can take two hours once prerequisites are ready. Standard migration and training typically take one week after data preparation. ERP, biometric and multi-campus requirements follow a separately scoped track, typically eight weeks. The team confirms dates against scope and staff availability.
Prepared data approved
Institution confirms scope, records and readiness
On-site visit
FretBox team arrives for setup, training, and integration scoping
Core go-live review
Typically one week after data preparation; scope and staff readiness apply
Example standard rollout · typically one week after data preparation
- Data checked
- Permissions reviewed
- Teams trained
- Workflows tested
- Support contacts shared
ERP, payment and biometric connections follow an agreed integration plan.
Example standard rollout after data preparation
30+ students live on Day 1
In recent implementations, resident students were using the app on the same day as infrastructure setup — not after a separate onboarding phase. The platform is fast enough for same-day student go-live.
Improvements never stop
Go-live is the beginning, not the end. Workflow refinements, new integrations, and feature suggestions continue through the WhatsApp group and quarterly reviews — for as long as the institution is on FretBox.
What the first few days actually look like.
Two recent implementations — anonymised — showing the real sequence from Day 1 setup to students live on the app.
Campus A
South India · Recent implementation
Infrastructure setup — units, blocks, floors mapped
Student data uploaded, admin users created
Admin & warden training session completed
30+ residents live on the app same day
Student data correction for one block — handled same day
30+ students live Day 1
Campus B
East India · Recent implementation
Course, branch & hostel hierarchy configured
Student records, room categories uploaded
Warden & admin training — hands-on, live system
User manual & feature guide shared via WhatsApp group
Customisation requests noted, queued for next sprint
Training materials via WhatsApp
Campus names withheld. Sequences drawn from real implementation logs.
A dedicated WhatsApp group for every campus.
After go-live, a dedicated WhatsApp group is created for each campus — not a shared support queue. The group includes the institution's key stakeholders and the FretBox team, so decisions and issues are resolved directly.
This is the primary channel for ongoing communication, feature requests, and operational questions — available throughout the academic year.
Also a resource hub
Training materials — student user manuals, feature guides, SOP documents — are shared directly in the group. The campus team always has the latest resources at hand.
FretBox · [Your Campus]
6 members · Active
Group members
FretBox CS Executive
Support for everyday campus use.
Your campus has a direct route for operational questions, updated resources and the next integration steps.
Setup isn't perfect the first time — that's normal.
Data corrections during setup are expected and handled fast. Whether it's a block re-upload, a room category fix, or a student record update — the team works with your campus to correct it and review any effect on the launch plan.
The first year is about building habits. Wardens get comfortable with daily workflows, students adopt the app for complaints and requests, and the finance team runs their first full fee cycle on FretBox. The WhatsApp group is active — questions get answered in real time.
Feature requests, workflow refinements, and new module activations happen continuously. There is no "version upgrade" cycle — improvements are pushed live as they are ready. The institution's feedback directly shapes the product roadmap.
ERP, biometric, and payment integrations are implemented when the institution is ready — not on a fixed schedule. Some integrations take weeks; others take months. FretBox works around the institution's IT team availability and readiness.
What happens after go-live.
Go-live starts a longer journey. These milestones follow your campus calendar, readiness and agreed scope.
Wardens get comfortable with daily workflows. Students adopt the app for complaints and requests. The WhatsApp group is active — questions answered in real time.
Finance team runs their first complete fee collection cycle on FretBox. Reconciliation automated. CFO dashboard shows real-time collection rate.
ERP integration implemented once both teams are ready. Payment gateway live. Biometric integration scoped and deployed.
Multi-campus expansion, new module activations, and quarterly reviews. Feature requests from your institution shape the product roadmap.
Keep your rollout moving.
Keep your rollout moving with role-specific training, data preparation and a clear plan for integration dependencies.
Role-by-role training on live systems, not demos. WhatsApp group for real-time support. Wardens see time savings within the first week.
FretBox team handles data upload on-site. Student records, room inventory, and fee structures are loaded during the 5–7 day visit.
ERP integration is scoped separately and implemented post go-live. Core rollout typically takes one week after data preparation, where agreed dependencies permit. Complex integrations follow a separately scoped track, typically eight weeks.
Student-facing app is intuitive. Onboarding happens during the visit — 30+ students were live on Day 1 at Campus A.
FretBox is cloud-hosted. No on-premise infrastructure required. IT team involvement is minimal — primarily for ERP integration scoping.
Customisation requests noted during the visit and queued for the next sprint. Core launch timing is confirmed against agreed scope, readiness and dependencies.
Ready to see how deployment works
for your institution?
Talk to the FretBox team about your campus size, integration requirements, and go-live timeline. Standard rollout typically takes one week after data preparation; integrations and multi-campus requirements need a separately agreed timeline.