Your scope & university rules
Agree the modules, approval routes and teams to train before the visit.
Your university defines the rules. FretBox maps the workflows.
Deployment & Roll OutWe come to you.
We come to you.
Your team goes live together.
Onsite setup and hands-on training for Institutional and Large Scale plans—so your teams go live with workflows shaped around your university.
People trained at KIIT alone
~
Typical rollout after data preparation
Onsite for both paid plans
On-site implementation
On-site at your campus
Setup complete
Training in progress
SOPs documented
Integration scoping...
Campus Group
WhatsApp · 6 members
F
FretBox CEOP
Product HeadC
CS Executive+ 3 more members
Already deployed across
16states/UTsBefore the team arrives
Preparation makes the visit count.
A little preparation gives your onsite team more time for what matters: setting up your campus and getting your people comfortable.
Your campus data, ready
Prepare approved student records, room inventory and fee structures.
Your team approves the records. FretBox provides templates and prepares the upload.
Your people & visit plan
Nominate a campus contact and bring the right people together for training.
Your team coordinates availability. FretBox plans the onsite sessions.
Preparation complete Team arrives
The onsite visit
Every role trained. Your rules put into practice.
Both paid plans include onsite setup and training. Your teams learn on your campus configuration, with time to work through real scenarios together.
Phase 01
Setup & configuration
Your university, reflected in FretBox.
- Hostel blocks, floors and rooms set up
- Approved student records uploaded
- Accounts, roles and permissions configured
- Approval routes and campus workflows reviewed
Configured around your university
Phase 02
Hands-on team training
Practise the work your teams do every day.
- Role-specific sessions on your campus setup
- Student app walkthrough for resident onboarding
- Practical questions and campus scenarios covered
- Training guides and SOPs shared with your team
Guides to refer to after the visit
Training for the people who use it
Wardens & caretakers · Administration · Security · Finance & IT · Mess & cafeteria · Maintenance · Students
From ready data to daily use
A clear path to core go-live.
Core operations and system integrations have their own timelines. We agree the plan around your campus readiness and the connections you need.
~7 days
Typical Large Scale core rollout after data preparation
Planned setup, migration and hands-on training. Institutional basic activation can take around two hours once prerequisites are ready; full training and integrations follow the agreed plan.
Data prepared
Records and scope approved
Onsite visit
Setup and practical training
Core go-live
Checks complete. Teams ready.
Your campus size, scope and staff availability shape the agreed schedule.
Connected systems. At the right pace.
Scoped with your team, alongside the core rollout.
Biometric & access control
Review device compatibility and gate workflows. Smaller setups may be completed during the visit; wider deployments follow an agreed phase.
Compatible devices and access workflows
Payment gateway
Connect and test online collections once your institution’s gateway credentials and payment setup are ready.
Gateway credentials and payment setup
ERP & financial records
Map records, test the connection and review the results with your IT team. Complexity and system access shape the schedule.
System access, record mapping and IT coordination
Setup, data migration and integrations are included in paid-plan pricing.
Explore integrationsImplementation, in our customers’ words
Experience at scale. Confidence on campus.
From training people to connecting university systems, the rollout brings your teams and their work together.
Hear from our customersKIIT
Great implementation rollout: Integration with university systems like SAP ERP, Access control for such large scale.
Post go-live support · Both paid plans
Your campus is live.
Your support continues.
A dedicated WhatsApp group connects your campus stakeholders with the FretBox team. Keep operational questions, coordination and training resources in one familiar place.
Priority support, including tickets
Raise a support ticket with the issue details. Your campus group and ticket support give your teams clear ways to get help.
Your training resources stay with you
Student user guides, feature walkthroughs and campus SOPs help your teams revisit the tasks covered during training.
Starter includes self-learning onboarding and support tickets. Compare plans
FretBox · Your campus
Your dedicated support group
Connected teams
Your campus coordinator
Your university teams
FretBox customer success
FretBox product & integration teams
Example campus conversation
Example conversation. FretBox support: Welcome, team. Your campus guides and SOPs are shared here. Campus coordinator: Thank you. We will raise a support ticket for the room-record issue.
For Large Scale, support also has an onsite presence.
An ongoing FretBox coordinator supports campus coordination beyond the setup and training visit.
A few practical questions
Plan the visit. Know what follows.
Nominate a campus contact, prepare student and room records, confirm your rules and approval roles, and schedule the staff who need training. FretBox shares templates and helps plan the visit. Your institution coordinates accommodation and meals for the visiting team.
Yes. Core workflows can go live while ERP, payment or access-control work follows its agreed readiness plan. Together, we identify which workflows depend on those connections and agree the launch sequence.
Your team and FretBox review the affected records, make the corrections and check the result before continuing with the relevant workflow.
Both paid plans include onsite setup and training visits. Large Scale also includes an ongoing onsite FretBox coordinator. Institutional continues with priority support through its dedicated WhatsApp group and support tickets.
Role-by-role training Onsite visits for both paid plans Ongoing priority support
Your university. Your rollout plan.
Ready to plan deployment
for your institution?
Bring your campus size, existing systems and preferred launch period. We’ll map the setup, training and connections with you.
Setup, data migration and integrations included in paid-plan pricing.