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Our customer community

Trusted by campuses. Supported by people.

Hear from university teams, explore the experience behind their decision, and see how we support your campus beyond launch.

Campus partnerships across 16 states/UTs

A customer’s perspective · BIMTECH

Senior Program Executive perspective

Birla Institute of Management TechnologyMr. Arun V SOpen original recording ↗

The people behind the partnership

Hear from your peers.

Student services, welfare and campus administration—hear their experience in their own words.

Prefer reading? See original written reviews

Director Student Services perspective

Manav Rachna UniversityDr. Shobha ShrivastavaOpen original recording ↗

Dean Student Welfare perspective

People's UniversityMr. Sanjay Kumar Singh RajpootOpen original recording ↗

Deputy Manager Student Affairs perspective

SOA University, BhubaneswarMr. Pankaj PattnaikOpen original recording ↗

Selected adoption credentials

Different institutions. A shared confidence in FretBox.

From a university’s first residents to large residential communities, our partnerships span different scales and stages.

Institution profilePartnershipResidential scale
2 NIRF top-20 universitiesSupporting scale over time
26,000Hostel students at one university
A #29-ranked universityGrowing with the campus
14,000Hostel students
A large group’s youngest universityFretBox adopted at launch
80Hostel students at launch
Also supportingAn edtech unicornAn engineering college in transition to a university

*NIRF 2025

Implementation, in our customers’ words

Connected systems. Everyday confidence.

Connecting SAP ERP and access control

“Great implementation rollout: Integration with university systems like SAP ERP, Access control for such large scale.”
Deputy Registrar · KIITUsing FretBox since 2024

Supporting a digital-campus vision

“Hostel Affairs gone digital: FretBox helped us to achieve our vision of 100% digital campus, with power to tune features. Great support always.”
CIO · BGU UniversityUsing FretBox since 2023

A partnership beyond launch

Customer success is an ongoing journey,
not a one-time event.

Your university brings its priorities. Our customer success team helps turn them into everyday campus practice.

01 · Prepare

Agree the operating plan.

Map approval routes, prepare room and resident records, and agree campus owners before configuration.

02 · Launch

Get each team ready.

Train wardens, administrators and service teams in their roles. Support the student rollout and launch checks.

03 · Support

Keep daily work moving.

Your campus contact works with customer success on questions, issue follow-up and help for the responsible teams.

04 · Improve

Turn feedback into progress.

Review how teams use FretBox, identify training needs and feed campus feedback into ongoing improvements.

Across our customer community

16 states/UTs.
Many campus contexts.

Local priorities. Different institutions. A shared commitment to connected campus living.

  • Odisha
  • Madhya Pradesh
  • Punjab
  • Haryana
  • Uttar Pradesh
  • Delhi
  • West Bengal
  • Telangana
  • Gujarat
  • Maharashtra
  • Rajasthan
  • Andhra Pradesh
  • Kerala
  • Tamil Nadu
  • Karnataka
  • Uttarakhand

From their experience to your campus

Build confidence for your decision.

Bring your campus priorities and colleagues. We’ll walk through the workflows, existing systems and support your university needs.