A Product Of Binary Dots Technologies
  • +91 81270 79900
  • info@fretbox.in

  1-month free service. Click here for our covid-19 lockdown offer.

FretBox has all skills required to help you in your business.

Complaint Management

Use our uniquely designed platform to manage your complaints, feedback and suggestions all in one place.

Gate Pass

Track visitor's entry and let residents know about it & feel secure!!

Amenities Booking

Manage common facility bookings on Fretbox and let residents track the updates on a digital calendar in real time.

Team Management

Balance workload among the facility management providers effectively.

Classified

Fretbox acts as your online marketplace to buy and sell flats, home appliances and vehicles etc within your community at any time.

Digital notice board

Publish online notices and inform residents, management committee members and facility management staff by creating online polls.

Collection and payments

Raise bills & make it easy for residents to view & pay maintenance & other charges.

And a lot more!

Complaint Management

Use our uniquely designed platform for complaints/feedback/suggestions management processes.

Fretbot

Resolve common issues with AI support Chatbot.

Customize Support Desk

Customize your support desk with your company logo; ask us for your personalized workflow or features.

Team Management

Balance workload between operations teams effectively.

Multilingual Help Desk

Provide support in customers own language. Improve communication with customers.

Survey

Conduct online survey, receive responses improve quality of your business.

Multichannel Support

Receive customer queries via email, social media, and call. Provide multichannel support.

& a lot more to do

Complaint Management

Use our uniquely designed platform for complaints/feedback/suggestions management processes.

Gate Pass

Let your customers create digital passes for their visitors!

Amenities Booking

Manage common facility bookings on Fretbox and let customers know the calendar in real time.

Team Management

Balance workload between operations teams effectively.

Classified

Vacancies, buy/sell within business community

Notice & Chat

Publish online notice and information to operations team and customers. Information sharing made easy.

Accounts & Payments

Raise bill & make it easy for residents to view & pay maintenance & other charges.

& a lot more to do

Fretbot

Resolve common issues with AI supported chat bot.

Customized support desk

Customize your support desk with your company logo and ask us for your personalised workflow or features.

Multi-lingual help desk

Provide assistance to your customers in the language they wish to and improve your communication with them.

Surveys

Conduct online surveys, receive responses, and improve the quality of your business.

Multi-channel support

Receive customer queries via e-mail, social media, or call.

Notice & Chat

Publish online notice and information to operations team and customers. Information sharing made easy.

Accounts & Payments

Raise bill & make it easy for residents to view & pay maintenance & other charges.

& a lot more to do

Find out how FretBox helps to improve your Citizen Happiness Score!

Roles of Fretbox

Helpdesk

Fretbox is a ready to use online platform that acts as your digital helpdesk. Its workflow helps all participants on grievances that they face on a daily basis from registration to closure.

Digital Assistant

Fretbox is your digital assistant. We have developed Fretbox Chatbot to assist you which is your first step towards AI. Our AI enabled chatbot can solve your most common issues without the need of human intervention.

Facilitator

Fretbox makes the process easier. The facility management provider can manage his team, track their performance, and improve the efficiency. We have different data charts that can help you with the analysis.

Surveyor

Execute surveys about the quality of your product or service. Get feedback and suggestion from your customers. Implement the results and improve their happiness score.

Accountant

With Fretbox, you do not need to maintain physical record of books of accounts anymore. We have digitalised the rent/maintenance collection and payment for you. Tracking payment of bills is just a click away.

Security Desk

Manage all gate related activities like visitor management, parcels and manage entry and exit of visitors with just one click. Maintain an online register of visitors. Enable simpler and faster check in and check out of visitors.

Request 100% free 30 Days trial for your Community !

How to start using Fretbox?

Ready help Desk

  • Ask us to create a free demo or paid account for you.
  • Just set-up your departments, teams, users, and acceptable subjects.
  • You are ready to go live with your very own online support desk.

Integrate with your systems

  • Fretbox is designed with the rest of your API.
  • Get those APIs integrated to your existing system and mobile applications.
  • You are ready to go live with this integrated system now, and use Fretbox web app for internal management.

Get it customised

  • Fretbox can be armed, the way you want it to.
  • Discuss with us, for the new themes, new user functions and any customization that your organization needs.
  • Fretbox team is happy to help you to give you the best user experience.

What People Say?

You can rely on our amazing features list and also our customer services will be great experience for you without doubt.

What Mentor Say ?

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Would You Like to See FretBox in Action ?

You can contact us regarding your queries  

Frequently asked Question

How do I know whether my customer is happy or not?

CUSTOMER HAPPINESS 😃
With FretBox, you can receive feedback and suggestions digitally which helps you to improve your services accordingly. All their complaints, feedback and suggestions are recorded on a platform from where it is easy to gauge their satisfaction levels.

My employees are sometimes over-burdened with work and there is nobody to address customer complaints. How can Fretbox help me?

FRETBOX DIGITAL ASSISTANT 👨‍💻
The Fretbot which is your personalised chatbot provides you with digital assistance and instant support to your customers 24*7.

Being a management committee member managing a lot of societies at once, I often find it difficult to prioritise complaints. How can this issue be resolved with Fretbox?

BALANCING IS AN ART ⚖️
Fretbox helps you to prioritise the complaints received from residents in real time and makes sure that the most important tasks are catered to first, ensuring that your residents are need not worry about them anymore.

My customers are complaining on various forums and social media. How do I manage all of those complaints at one place?

MULTICHANNEL INTEGRATION
With Fretbox, you can now avail multi-channel integration where you would be able to receive complaints and enquiries via social media, S.M.S, e-mails or calls, all at one place.

Is Fretbox multi-lingual?

MULTILINGUAL COMMUNICATION
Fretbox is multilingual with customers getting to choose from English, Hindi and Marathi. The Arabic version is set to be introduced later this year.

Can I personalize my business with additional features using Fretbox?

YOUR PERSONAL FRETBOX 😎
Fretbox will customise and personalise your business for you, just the way you want it. Just fill up a form and get in touch with us and we would love to help you out.

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