COMMUNICATE & ENGAGE WITH YOUR RESIDENTS.

Fretbox enables real-time tracking of society activities. It helps you listen to every resident's touchpoint to improve their comfort & security. Enhance the overall functioning of your society by installing Fretbox.

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How it works

We help you understand how your residents feel at each stage of their living needs.

1Discover

1Discover

Discover exactly how your resident feels at every moment. Use our Mobile / Web applications to get customer feedback/survesy at every touch-point.

2Measure

2Measure

Measure your team performance insight using your real-time Customer Happiness Score ® and track your progress over time.

3Manage

3Complaints / Problem

Manage your residents’ complaints & problems on the go with FretBox’s smart engine that helps you assign them based on availability and emergency.

4Visitors

4Visitors

Replace your physical visitor registers with digital visitors. Let your residents issue gate passes well in advance where Fretbox helps to inform you once the visitor walks in. Publish list of regular visitors like newspaper/ laundry/ domestic workers and let everyone know about their presence around in the day.

5Communication

5Communication

Send all-important communication matters like notice / news to residents and keep track of who read it.

Our live implementations in Pune - India

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Frequently asked Question

How do I know whether my customer is happy or not?

CUSTOMER HAPPINESS 😃
With FretBox, you can receive feedback and suggestions digitally which helps you to improve your services accordingly. All their complaints, feedback and suggestions are recorded on a platform from where it is easy to gauge their satisfaction levels.

My employees are sometimes over-burdened with work and there is nobody to address customer complaints. How can Fretbox help me?

FRETBOX DIGITAL ASSISTANT 👨‍💻
The Fretbot which is your personalised chatbot provides you with digital assistance and instant support to your customers 24*7.

Being a management committee member managing a lot of societies at once, I often find it difficult to prioritise complaints. How can this issue be resolved with Fretbox?

BALANCING IS AN ART ⚖️
Fretbox helps you to prioritise the complaints received from residents in real time and makes sure that the most important tasks are catered to first, ensuring that your residents are need not worry about them anymore.

My customers are complaining on various forums and social media. How do I manage all of those complaints at one place?

MULTICHANNEL INTEGRATION
With Fretbox, you can now avail multi-channel integration where you would be able to receive complaints and enquiries via social media, S.M.S, e-mails or calls, all at one place.

Is Fretbox multi-lingual?

MULTILINGUAL COMMUNICATION
Fretbox is multilingual with customers getting to choose from English, Hindi and Marathi. The Arabic version is set to be introduced later this year.

Can I personalize my business with additional features using Fretbox?

YOUR PERSONAL FRETBOX 😎
Fretbox will customise and personalise your business for you, just the way you want it. Just fill up a form and get in touch with us and we would love to help you out.